AutoMatch

Privacy Policy

Last updated: October 1, 2026

This Privacy Policy explains how AutoMatch Solutions Inc. ("AutoMatch", "we", "us") collects, uses and protects your personal information when you use the automatchsolutions.com website, our services and our text message program.

1.Information we collect

  • Contact information: your name, email address and mobile phone number.
  • Vehicle information: details about the vehicle you are selling, its photos, and the listing prepared from them.
  • Service records: conversations with buyers handled through our service, your instructions and approvals, and your messages with us.
  • SMS consent records: the date, time and method by which you agreed to receive text messages, and any opt-out.
  • Payment information: processed by our payment provider. We do not store your full card number.
  • Technical information: basic data such as your IP address and browser type, collected when you visit our website.

2.How we use your information

  • To provide our services, including valuing your vehicle, preparing your listing and supporting your sale.
  • To send you text messages and emails about your service and your sale, when you have agreed to receive them.
  • To answer your questions and provide support.
  • To process payments and keep business and accounting records.
  • To protect our services against fraud and abuse, and to meet our legal obligations.

3.Text messages (SMS)

We use your mobile phone number and your consent record only to send you the messages you agreed to receive and to honor your opt-out. You can stop text messages at any time by replying STOP.

Message frequency varies based on activity related to your AutoMatch service and vehicle sale. Message and data rates may apply.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We do not sell or share your SMS opt-in data, consent, mobile number, or personal information with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent are never shared with third parties, except with the messaging providers that process your number solely to deliver our text messages on our behalf.

4.When we share information

We share personal information only as needed to run our services:

  • With service providers that work on our behalf, such as hosting, database, email, text messaging, payment and software providers, under obligations to protect it.
  • With the platforms where you choose to publish your listing, limited to the listing content.
  • When required by law, or to protect our rights and the safety of others.
  • As part of a merger, acquisition or sale of our business, under this same policy.

We do not sell your personal information.

5.Cookies

Our website uses the cookies needed for it to work. Where the law requires it, advertising or analytics cookies are used only with your consent.

6.Where your information is stored

Our service providers may store and process your information outside your province or country, including in the United States. When that happens, we take reasonable steps so that it remains protected as described in this policy.

7.How long we keep it

We keep personal information for as long as needed to provide our services. When your service has ended, you may ask us to delete eligible data such as your photos, listing content and buyer conversations. We may keep information that we are required or reasonably permitted to keep for legal, accounting, fraud-prevention or dispute-resolution purposes.

8.Security

We use reasonable administrative, technical and physical safeguards to protect your information, including access controls and encrypted connections.

9.Your rights

Depending on where you live, including under Quebec’s Law 25 and Canadian and U.S. privacy laws, you may have the right to access your personal information, correct it, ask us to delete it, and withdraw your consent. To make a request, contact our privacy officer at info@automatchsolutions.com. We will answer within the time required by law.

10.Children

Our services are not intended for anyone under 18, and we do not knowingly collect their information.

11.Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

12.Contact

Privacy officer, AutoMatch Solutions Inc. · info@automatchsolutions.com · 438-703-2886